Category 1: Clean Water
This is defined as water that originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure.
Sources of Clean Water:
- Supply lines
- Water heater bursts
- Falling rain water
- Faulty ice machine
- Faulty Lines
Although the water does not pose a danger to the occupant, ESR always recommends a rapid clean up to prevent secondary damages from occurring.
Category 2: Grey Water
This is defined as water that contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. Category 2 losses can contain potentially unsafe levels of microorganisms, or nutrients for microorganisms.
Sources of Grey Water:
- Washing machines & dishwashers
- Toilet overflows
- Drain lines
- Sump pump failure
Gray water losses can pose a hazardous situation to occupants. ESR recommends only trained, certified technicians handle this type of loss.
Category 3: Black Water
is defined as water that is grossly contaminated and can contain pathogenic, toxigenic, and or other harmful agents.
Harmful Agents Including:
- Infectious Hepatitis B And C
- Acute respiratory trouble
- Enteroviral Carditis
- Skin rashes
Sources of Highly Contaminated Water:
- Toilet backflows originating behind the trap
- Rising river water
Category 3 water can pose substantial heath risks to the occupant. ESR recommends using only technicians who have been certified and trained in how to perform this type of mitigation. In a sewage loss, there can up be to 120 different viruses and bacteria in the water.
Trauma & Crime Scene
Additional clean up services we do provide is crime scene clean up.
To prevent exposure to dangerous pathogens, anything in your home that has been touched by Category 3 water must be removed.