Category 1: Clean Water

This is defined as water that originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure.

Sources of Clean Water:

  • Supply lines
  • Water heater bursts
  • Falling rain water
  • Faulty ice machine
  • Faulty Lines

Although the water does not pose a danger to the occupant, ESR always recommends a rapid clean up to prevent secondary damages from occurring.

Category 2: Grey Water

This is defined as water that contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. Category 2 losses can contain potentially unsafe levels of microorganisms, or nutrients for microorganisms.

Sources of Grey Water:

  • Washing machines & dishwashers
  • Toilet overflows
  • Drain lines
  • Sump pump failure

Gray water losses can pose a hazardous situation to occupants. ESR recommends only trained, certified technicians handle this type of loss.

Category 3: Black Water

is defined as water that is grossly contaminated and can contain pathogenic, toxigenic, and or other harmful agents.

Harmful Agents Including:

  • Infectious Hepatitis B And C
  • Acute respiratory trouble
  • Enteroviral Carditis
  • Gastroenteritis
  • Tuberculosis
  • Skin rashes
  • Tetanus

Sources of Highly Contaminated Water:

  • Sewage
  • Toilet backflows originating behind the trap
  • Rising river water
  • etc

Category 3 water can pose substantial heath risks to the occupant. ESR recommends using only technicians who have been certified and trained in how to perform this type of mitigation. In a sewage loss, there can up be to 120 different viruses and bacteria in the water.

Trauma & Crime Scene

Additional clean up services we do provide is crime scene clean up.

To prevent exposure to dangerous pathogens, anything in your home that has been touched by Category 3 water must be removed.

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